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Questions, Complaints & Appeals

If you have questions or comments about the course or would like to appeal a decision, please fill out the form below.

Complaints
The process for complaints is to submit in writing your complaint on the form provided on the website or directly to info@coahs-edu.org. A staff member will respond within seven (7) business days acknowledging acceptance of the complaint. No staff member involved in the complaint will be involved in the resolution of the complaint. Complaint resolution should be communicated to the learner within thirty (30) days of receipt.

Appeals
If a learner would like to appeal a decision, the appeal must be submitted in writing either on the form below, or directly to info@coahs-edu.org. A staff member will respond within seven (7) business days acknowledging acceptance of the appeal. No staff member involved in the original complaint and/or its appeal will be involved in the resolution of the appeal. Resolution should be communicated to the learner within thirty (30) days of receipt.

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Michael (United States)
"Given I work full time, this method of learning really suits me. I can login and complete my lessons when I have the time, and from anywhere. I'm really enjoying this."

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"I am working through the QBA series and this is very good for me because there are no schools near me. Thank you Optimus Education."

Ahmed (Dubai)

"I received excellent support while I worked through my study materials. I was able to complete studies and work at the same time. Now I am a QBA"

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Copyright Optimus Education 2022©
  • Home
  • Catalog
  • Contact
    • Help & Support
    • General Contact
    • Complaints & Appeals
  • Student Services
    • BTL1 Public Registry
    • Military Tuition
    • Payment Options
    • Instructor Profiles
    • Behavior Tech L1
    • Submit an ABA Support Session Question or Topic
  • About
    • About Us
    • Terms & Conditions
  • login
  • Pricing