MGTC 425 – Supplier Relationship Management (3)
The objective of this competency is to distinguish how supplier relationship management (SRM) creates value. This competency introduces students to the purpose of SRM and the qualification of suppliers. Materials and interactive activities will move the student from theory to the practical application of concepts as they create a qualification plan of their own.
Upon successful mastery of this competency, you will be able to:
- Develop new supplier qualification plans and reports to assure components, materials and suppliers meet specified requirements (regulatory, safety, reliability and quality).
- Develop an understanding of the processes needed for timely availability of resources and to enhance quality through SRM for domestic and international.
- Develop an understanding of customer communication/customer relationship management (CRM), supply chain mapping, quality systems, logistic systems, financial analysis, methods of requirements gathering, and supplier evaluation measures.